MICHAEL JAMES HAWK
Sculptor, Painter, Technical/Editorial Support Professional
POB 12133, Broadway Station
Seattle, WA 98102-0133
michael@michaeljameshawk.com
+ 206-324-3888
landline
+ 206-962-7152 mobile
SUMMARY:
My overarching goal is to work in a Creative Firm/Studio leveraging
my 17 years technical expertise in open-system Level2 Unix support, technical
account management, web and print development, copywriting,
blogging and proofreading with my core design and production acumen vis-à-vis
my freelance sculpting
and painting career.
I have supported Wall Street clients as diverse as Merrill Lynch, Morgan Stanley
and Forbes Magazine, account managed telecom carriers Verizon, AT&T and Ameritech,
and designed print and web collateral for mid-sized Seattle firms such as
Coldwell Banker Bain. This in addition to marketing fine glass art nationwide
with Glass Act Studios and my own fine art commissions in Seattle, Washington.
SPECIALTIES:
Adobe Flash, Photoshop and Illustrator functions including .swf authoring,
Microsoft Office suite, photo retouching and batch scripting, GPL Wordpress
integration and blogging, Adobe Dreamweaver web site staging and authoring,
Oracle database 'root/sudo' write-access command line experience, account
management, system/hardware nationwide integration, nationwide trade show
marketing, business collateral writing; welding, bronze foundry, plaster,
concrete fine-arts production.
EXPERIENCE:
Immigration
Clerk at Canadian Consulate General
Department of Foreign Affairs & Intl Trade
(Government Embassy)
May 2009 May 2010 (1 year)
Temporary LES Locally Engaged Staff for Canadian government. Core job duties
were intake screening and advising Travel, Study and Work permit applicants
into Canada, scanning and processing passport information into Canadian immigration
database, customer service solutions via phone, email and intake window and
problem escalation to Immigration Officers.
Administrative Temporary
Worker for Temporarily Yours Inc.
(Sole Proprietorship; 2 employees; Temp industry)
October 2005 May 2009 (continuous to present)
Have provided customer service, spreadsheet, PBX front desk and administrative
project help to Seattle firms as diverse as GVA Kidder Mathews, Windermere
Property Management, Jewish Federation, Zion Preparatory School and King Country
Bar Association.
Marketing Researcher at Girvin, Inc.
(Sole Proprietorship; 11-50 employees; Design industry)
August 2005 September 2008 (3 years, 2 months)
Core job duties were identifying future business contact potentials using
third party tools like The List, Hoovers and programmable Google News Alerts,
exporting/importing contacts into proprietary FilemakerPro CRM database, generating
database marketing and leads reports, identifying email blast campaign candidates,
database integrity projects, proofing design copy, proofing external business
proposals and communications, proofing/publishing Tim
Girvin blog, vendor management, administrative staff training.
Design, Marketing, IT Services / Freelance Art Commissions at hawkLAB Design
Studio
d/b/a Michael James Hawk
(Sole Proprietorship; 1 employee; Fine Art industry)
July 2001 June 2005 (4 years)
Designed print/web collateral and implemented Informational Technology projects
for mid-sized Seattle firms such as Coldwell Banker Bain, Evergreen Chiropractic,
Seattle Central Chiropractic, David Robinson Creative, Live Girls Theater
& Rocketsassy Studios, in addition to marketing fine glass art for Glass Act
Studios nationwide [Highpoint Furniture Show, et.al] and my own commissions
in Seattle, Washington.
Unix Application Analyst at InterNAP Network Services
(Public Company; 201-500 employees; Internet industry)
December 2000 June 2001 (7 months)
In this internally focused IT job, I tested beta Perl code on Linux/Oracle
platforms using Korn shell and CVS; managed deployments of final code to corporate
production; wrote Unix support scripts to increase module productivity; authored
technical schematics and documentation; and trained end-users.
Unix Technical Coordinator/TAC at MSI Marconi Software International /
Metapath International / Ericsson
(Telecommunications industry)
November 1998 November 2000 (2 years, 1 month)
In this customer-facing job, tested and deployed open C-based fraud & billing
products on heterogeneous Unix/Oracle/TCP platforms for major telecom customers
nationwide; wrote Unix support scripts; performed Oracle research and DBA
tasks; was the groups technical liaison for the global CRM dB migration project
out of UK; trained internal users on products, utilities & OS; and was the
technical TAC lead to the Airtouch/Vodafone/Verizon corporation.
Unix Client Support Engineer/Hotwatch at Cellular Technical Services (CTS)
(Computer Software industry)
March 1996 April 1998 (2 years, 2 months)
Tested and deployed C-code pre-pay billing and security products on heterogeneous
Unix/Oracle/TCP/IVR open platforms for major telecom carriers nationwide.
Wrote support scripts and functioned as technical lead for the Ameritech,
LA Cellular and AT&T Wireless accounts.
Marketing Analyst at Indepth Data / Dow Jones & Company
(Computer Software industry)
September 1992 February 1995 (2 years, 6 months)
Wrote marketing
collateral, brochures, and advertising placements. Worked with the VP
Marketing authoring business protocol manuals. Before this, I performed level-2
Unix/ database/ modem product integration for Wall Street customers such as
Merrill Lynch, Morgan Stanley and Forbes in New York and LA. Inside sales
at Donaldson Lufkin Jenrette.
EDUCATION:
New York University Gallatin Graduate Division, Computer Science, 1991 1993
with MBA coursework at Leonard Stern School of Business
University of Florida BA, International Relations, 1985 1989
WEBSITES:
My Website: http://michaeljameshawk.com
My Blog: http://michaeljameshawk.com/artblog
INTERESTS:
Sculpture, Painting, Poetry, Seattle Pro Musica, Art History, Parenting.
GROUPS & ASSOCIATIONS:
Member, International Sculpture Center; HP
Educational Services System and Network Administration II, 4/24/2000,
NYC; Aris Education UNIX
Korn Shell Programming 3/26/1999, Bellevue WA; Ongoing Life Studies classes
at Pratt Fine Arts Center, Seattle, and Seattle Academy of Fine Arts (Gage
Academy of Fine Arts), Seattle.
HONORS & AWARDS:
Accepted to Artificial Intelligence Honors,
New York University, by Ernie
Davis, Dean, Courant School of Mathematics, 1992.
Recently highlighted for sculpture in The
Huffington Post, 2008.
REFERENCES:
Peter Lilius, Consul, Canadian Consulate Trade & Immigration, peter.lilius@international.gc.ca
Katherine Pestieau, Immigration Officer, katherine.pestieau@cic.gc.ca
Debbie Muscatel, Principal, Temporarily Yours Inc, debbie@tyiseattle.com
Tim Girivn, CEO, GIRVIN Strategic Branding & Design, girvin@girvin.com
Christina Espinosa, VP Operations, GIRVIN NYC, espinosa@girvin.com
Fred Kratka, President, Glass Act Studio, fkratka@mindspring.com
InterNAP Software, VP Operations, David Lindstrom, david.g.lindstrom@gmail.com
Carol Swanton, Account Management, MSI Ericsson, cas@nwlink.com
Cellular Technical Services, Frank Fulton, VP Technical Support, frfulton@mac.com
Indepth Data/Dow Jones, Gregory Smith, CEO, gregory.smith@chi-tech.com
